Reviews

Really good service and fair prices. They set the price for my job at Time & Materials Not to Exceed--and the job came in under budget! How often does that happen? Very honest. Rob Baldwin goes over and above. He is very knowledgeable and takes the time to explain the options, pros and cons.
View Full Review I got one estimate from a company telling I "HAD" to perform a specific service that would cost ~$1000. KelAire told me I didn't necessarily need it and they wouldn't be able to tell for 6 months until the weather got warm and they ran the system in cooling mode. I definitely feel like I'm in good hands with Kel-Aire--they want to give you the service you need, not what costs the most. They are responsive and call and check to see if I'm pleased with the work--even after hours if needed. I highly recommend them! I got one estimate from a company telling I "HAD" to perform a specific service that would cost ~$1000. KelAire told me I didn't necessarily need it and they wouldn't be able to tell for 6 months until the weather got warm and they ran the system in cooling mode. I definitely feel like I'm in good hands with Kel-Aire--they want to give you the service you need, not what costs the most. They are responsive and call and check to see if I'm pleased with the work--even after hours if needed. I highly recommend them! Maria B.

After having a different company tell me I needed a new motor for our blower, the tech from kel-aire came to give a second opinion. He comes down from the attic after less than 5 minutes and hands me a carbon monoxide warning label that was caught in our blower fan causing it to be off balance. Quick and honest! I would definitely recommend this company.

Let me make this clear up front: I could not be happier with the quality of the service I received from Kel Aire and their technician Matt. Absolutely outstanding.
View Full Review  Had Kel Aire send a technician to my home when the central heat system quit working this past weekend. I called on Monday morning and they were able to get someone to my home on Thursday morning. I was quite happy as two other outfits I called had longer lead times. Not surprisingly, this is a busy time of year for furnace repairs. The office person called me when the technician was leaving his first job of the day to come to my home. This was very helpful to me as it avoided me just waiting around all morning for the tech to show up. Instead I left work and met the technician there. The tech's name is Matt, and he arrived on time and went right to work troubleshooting my 25-year old Carrier furnace. He quickly figured out that the igniter was bad. Matt showed me the part and where it had failed. He also clearly explained the cost of the replacement part and associated labor before starting so there would be no surprise. Fortunately he had one on the truck so he was able to complete the job right then. After replacing the part and confirming that the system was working again, Matt cleaned the burners , checked the current draw on the blower motor, and the general condition of some of the other key components. Matt also clearly explained how the overall furnace system works, giving me a better understanding of it. Kel Aire will be first and only outfit I call in the future if I need furnace repair or replacement.  Had Kel Aire send a technician to my home when the central heat system quit working this past weekend. I called on Monday morning and they were able to get someone to my home on Thursday morning. I was quite happy as two other outfits I called had longer lead times. Not surprisingly, this is a busy time of year for furnace repairs. The office person called me when the technician was leaving his first job of the day to come to my home. This was very helpful to me as it avoided me just waiting around all morning for the tech to show up. Instead I left work and met the technician there. The tech's name is Matt, and he arrived on time and went right to work troubleshooting my 25-year old Carrier furnace. He quickly figured out that the igniter was bad. Matt showed me the part and where it had failed. He also clearly explained the cost of the replacement part and associated labor before starting so there would be no surprise. Fortunately he had one on the truck so he was able to complete the job right then. After replacing the part and confirming that the system was working again, Matt cleaned the burners , checked the current draw on the blower motor, and the general condition of some of the other key components. Matt also clearly explained how the overall furnace system works, giving me a better understanding of it. Kel Aire will be first and only outfit I call in the future if I need furnace repair or replacement. Mike L.

Yet another EXCELLENT experience with Kel-Aire Heating & Air Conditioning! They recently installed new Payne HVAC in our 50's ranch home and we are very happy with their work! Thanks to Rob, Cowboy and Ulysses for the excellent service!